The terms governing your use of the ReleaseGuard website and platform.
Last updated: October 2026By accessing the ReleaseGuard website, requesting a demo, or using the ReleaseGuard platform, you agree to be bound by these Terms of Use. If you do not agree, do not use the service. If you access the platform on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.
ReleaseGuard does not offer self-registration. Accounts are provisioned by an administrator of your organisation. You are responsible for:
Accounts may be locked after five unsuccessful sign-in attempts or deactivated by an administrator. Sessions expire after 30 minutes of inactivity.
You agree not to:
ReleaseGuard, its logo, and its underlying software are owned by ReleaseGuard and protected by intellectual-property laws. You receive a limited, non-exclusive, non-transferable right to use the platform during the term of your subscription. You may not copy, modify, or redistribute the software except as permitted by your agreement with us.
Your uploaded documents, files, and signatures remain your property or your organisation's property.
You retain ownership of all documents, metadata, and audit records you create within ReleaseGuard. You grant us the right to store, process, and transmit your data solely to provide the services and comply with legal obligations. Our handling of personal data is described in the Privacy Policy.
The service is provided "as is" and "as available." We do not warrant that the platform will be uninterrupted, error-free, or fit for a particular regulatory purpose. While ReleaseGuard is designed around 21 CFR Part 11 and GxP principles, you are responsible for validating the platform within your own quality system to the extent required by your regulator.
To the maximum extent permitted by law, ReleaseGuard shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill. Our aggregate liability for any claim arising out of or relating to these terms is limited to the amounts paid by your organisation for the service in the twelve months preceding the claim.
We may suspend or terminate access if you materially breach these terms, if required by law, or if your organisation's subscription ends. On termination, your data may be exported in accordance with your agreement and then deleted subject to legal retention requirements. Audit records and electronic signatures are retained as required by applicable regulation.
These terms are governed by the laws of the jurisdiction in which ReleaseGuard is established, without regard to conflict-of-laws principles. Any dispute shall be resolved in the courts of that jurisdiction unless your subscription agreement specifies otherwise.
We may update these terms from time to time. Material changes will be communicated to account administrators in advance. Continued use of the platform after changes take effect constitutes acceptance.
For questions about these terms, contact us via the contact form.